One of the most profitable services included in CNPR’s portfolio is providing clients the possibility to pay bank installments and utility bills at the post offices. “We have several new retail services, including interest rates and taxes payment. In the past year, the company signed contracts for bill payments of several mobile phone companies,” company officials said.
They are also expecting a 20 percent increase in packages and mail delivery, to some 500 million deliveries per year, with banks and utility providers having the largest share in the deliveries volume.
As for courier delivery companies, which are to become CNPR’s competitors while the mailing delivery market is liberalized, Postal Company officials said they are not concerned about losing market share, especially since the CNPR is still the only one authorized to provide postal services for mail envelopes weighing under 20 grams. In Bulgaria, the postal services have been liberalized last year and several express delivery companies started operations in fields previously reserved to the state postal company.
